Dear Claudio,
Thank you for your email below.
We offer free shoulder elastic replacement service, but you will have to pay for the carriage to UK and back to Italy, unfortunately.
We can only replace the shoulder elastics and not the waist strap, as we have no facility to replace the waist straps in UK.
Alternatively, you may wish to contact our Italian distributor, as they may be able to help you with this issue. Their details are:
BER RACING EUROPE S.R.L.
Via Marotta, 71 - 41123 Modena, Italy
Tel: +39 059 88 31 811
www.berracing.it
Best regards,
Marta Rula
PPE Product Development and Sales Support
Forcefield Body Armour - Davies Odell Ltd.
Direct line 0044 (0) 1933 415 196
www.ForcefieldBodyArmour.com